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Dialfire pricing
Dialfire offers you different packages. Each one of them comes with a different set of features already included in the low monthly agent fee. Choose the package that sits right with You!
Don't worry about features that you would only use sometimes. Even non-included features are still available to you and are simply charged per connection minute at the rates below.
You can choose any package you like - there is no minimum number of agents required and you only pay for the days a user account exists, so you can add or remove users any time without paying a full month.
Available packages
| Pay as you go | Basic | Advanced | Professional | Enterprise | |
|---|---|---|---|---|---|
| Monthly agent fee | none | $15.00 | $20.00 | $25.00 | $35.00 |
| Dialfire platform | $0.004 | ||||
| Predictive dialing | $0.001 | $0.001 | |||
| Voice recording | $0.001 | $0.001 | |||
| Inbound call blending | $0.005 | $0.004 | $0.003 | ||
| Customizable campaigns | $0.002 | $0.002 | $0.002 | ||
| Campaign scripting | $0.002 | $0.002 | $0.002 | $0.002 | |
| Technical support (email & live chat) | |||||
| Google Calendar connector | $0.002 | $0.002 | $0.002 | $0.002 | |
| Google Data Studio connector | $0.001 | $0.001 | $0.001 | $0.001 | |
| Activities module | $0.001 | $0.001 | $0.001 | $0.001 | |
| Switching fee (BYO SIP) | $0.003 | $0.003 | $0.003 | $0.003 | $0.003 |
| Subtenant agent fee* | $0.001 | $0.005 | $0.007 | $0.009 | $0.011 |
| User setup fee (one-time) | $2.50 | $2.50 | $2.50 | $2.50 |
Dialfire platform
- Unlimited number of agents
- Predefined campaigns
- Guiding
- Preview dialing
- Contact database
- Contact prioritisation
- Bring your own caller id
- Do-Not-Call list
- Predefined reports
- Predefined real-time statistics
- Various dashboards
- Various types of wallboards
Predictive dialing
- Different dialer speeds available
- Answering machine detection
Voice recording
- Automatic call recording
- Highlight call recording
- Agent or agent & customer recording
- Inclusive three year storage
Inbound call blending
- Unlimited inbound lines
- Configuration of overflow-teams
Customizable campaigns
- Freely customisable contact form
- Unlimited number of contact fields
- Customisable reports
- Customisable statistics
- Personalisable multi-step workflow
- Emailing
- Easy customisation per mouse-click, no programming needed
Campaign scripting
- Interactive masks
- Integration with external systems, e.g. your CRM
- API interface
Google Calendar connector
- Optimal for appointment scheduling
- Routing optimisation
Activities module
- HR tool for tracking agent activities
Subtenant agent fee*
- Securely outsource call tasks by mouse-click while keeping control
Verbindungspreis
* For subtenants there is no monthly agent fee.
** The additional currency is shown as a guidance. Note, that exchange rates may vary.
*** Unless otherwise stated, taxes are not included in Dialfire prices and all applicable taxes are payable by the customer. Dialfire prices are in {{currency}} and are subject to change. Additional fees may apply. All connections will be billed per second after the first 10 seconds (10/1 billing increment).
Monthly fees are charged at their daily fraction. A month is defined as 30 calendar days for this purpose.