What is Dialfire?

Dialfire instantly turns your browser into a complete outbound call center.
  • Intuitive user interface
  • Powerful predictive dialer with inbound call blending
  • Support for small ad-hoc campaigns as well as large multi-step campaigns with millions of contacts

Easy to handle

Easy on your wallet

Dialfire puts the power in your hands

While it's very easy to get started with Dialfire, some campaigns are more complex than others and this is why Dialfire has a wide range of advanced features that put you in control.
  • Register your own phone numbers and use them for both outbound and inbound calling.
  • Arrange the agent screen and add any number of custom fields.
  • Build multi-step campaigns that go far beyond phone calls.
  • Create custom reports to gain more insight into your campaign.
  • Update contact data on the fly.
  • Developers can access various REST APIs and use JavaScript in almost every module for even deeper integration.

All these features are immediately available to you and at no extra charge. Should you ever get stuck, there's community support to help you out - efficiently and free of charge.

Features

Outbound calling

Choice of preview or predictive dialer
depending on your campaign

Inbound call handling

Seamless blending of inbound calls with outbound campaigns

Customizable

Unlimited number of data fields and
fully customizable agent screen

Multi-step campaigns

Automated campaign data flows
comprising multiple steps

Real-time analytics

Pre-defined and on-the-fly reports
available at any time

Integration

Easy data import and export,
as well as API automation

Call monitoring and recording

Live listening to ongoing calls and
on-demand recording

Reliability / Security

Highly scalable cloud solution with secure data and voice encryption

Multi-tenancy

Support for sub-contracting call centers